Q-net queue management is more, than printing tickets, calling clients and gaining statistical data.
In most cases, where the client turnover is more complex, or management need centralized system the ultimate solution is Q-net Pro.
Customer identification is a key point in customer relations, Q-net Pro provides various tools to gain basic information of clients, and this data appears on the clerk’s keyboard at calling the client.
Businesses often suggest for the clients to book appointment in order to avoid crowd and timely waiting.
Appointment system turns the human resources more effective with calculable schedules for the day.
Appointment feature is commonly used by clients, it allows the user to find the closest branch or office using the smartphone’s GPS. There is optional automatism available in the system, called rule system.
With the help of the flexible rules, management are informed instantly about extreme events happened in
the branch by SMS or email. Also SMS is used in the system to inform clients about the remaining waiting time.
Ticket dispenser can be used as a marketing tool, advertisements can be displayed on its monitor.