These relationships are something we pride ourselves in as it shows the customer′s continuing support and assurance in our product and service.
We ensure that we don’t let any customer down on service calls whether they have a contract or not as all our customers are provided with the same quality of service and attention irrespective of size.
Commitment to Quality
We work harder and longer so that everyone is satisfied. We also make sure that our equipment is working when we attend for maintenance. Most companies just use cleaning cards. Blue Wall will take it apart and clean it. This ensures your equipment lasts longer.
Extended Life Expectancy
With regular maintenance work, the life expectancy of a DESIGNA Parking System can run between 7-10 years but without regular maintenance works, it can become quite expensive to maintain and life expectancy decreases.(a number of systems are working after 12 years following regular maintenance).
Flexible Contracts
Customers with maintenance contracts receive priority service and are provided with a round the clock number to reach us, 7 days a week.
We pride ourselves in our flexibility and will be happy to tailor contracts to customer’s requests and budgets.
The standard contracts we offer are as follows;
Comprehensive, Parts and Labour.
This provides for a comprehensive Maintenance contract which covers all scheduled maintenance as well as all labour, all parts necessary to resolve service calls and to repair
damaged equipment which cannot be solved or cannot be expected to be solved by car park staff. It excludes damage to equipment caused by vandalism or misuse. (See terms and conditions for complete list)
Comprehensive Labour.
This provides for a comprehensive labour contract which covers all scheduled maintenance
as well as all labour to resolve service calls and all labour to repair damaged equipment which cannot be solved or cannot be expected to be solved by car park staff. A charge will apply for any parts used during the term of this contract. It excludes the labour necessary to repair damage to equipment caused by vandalism or misuse. (See terms and conditions for complete list)Maintenance Only
This provides for a maintenance only contract which covers all labour for scheduled quarterly.