When it comes to service and maintenance contracts, Blue Wall do not just have one package to suit all customers. We have several large and small maintenance contracts and can provide tailor made packages to suit each customer’s needs and size of their business in order for their business to grow with us rather than grow away from us.
These relationships are something we pride ourselves in as it shows the customer′s continuing support and assurance in our product and service.
We ensure that we don’t let any customer down on service calls whether they have a contract or not as all our customers are provided with the same quality of service and attention irrespective of size.
Commitment to Quality
We work harder and longer so that everyone is satisfied. We also make sure that our equipment is working when we attend for maintenance. Most companies just use cleaning cards. Blue Wall will take it apart and clean it. This ensures your equipment lasts longer.
Extended Life Expectancy
With regular maintenance work, the life expectancy of a DESIGNA Parking System can run between 7-10 years but without regular maintenance works, it can become quite expensive to maintain and life expectancy decreases.(a number of systems are working after 12 years following regular maintenance).
Customers with maintenance contracts receive priority service and are provided with a round the clock number to reach us, 7 days a week.
We pride ourselves in our flexibility and will be happy to tailor contracts to customer’s requests and budgets.
The standard contracts we offer are as follows;
Our service team provides 24 x 7 support throughout Ireland.
We welcome any queries you may have which will be dealt with promptly with the aim of providing a comprehensive and professional service at all times.
Blue Wall have worked for Clonmel Healthcare for the past 7 years. As part of a recent extension Blue Wall designed and installed an extension of our security system controlling pedestrians and vehicle access, upgrading to high resolution IP cameras, adding UHF vehicle tag readers, license plate recognition and Voice over IP intercoms. The work was done to a high standard and the Blue Wall team provide us with very good support and maintenance. Clonmel Healthcare have very high regard for the Blue Wall team who are highly competent in IT, project management, system installation, innovative and customer focused and I am very happy to specify Blue Wall for future works.
Blue Wall were involved in the initial design and installation of the parking system at Dundrum Town Centre. Planning started in 2003. Over the last years the system has been continuously upgraded and expanded with the latest addition being our DESIGNA “Findit” license plate recognition system. We find Blue Wall staff to be highly competent in IT, electrical installations and problem solving. They work closely with our staff and are innovative and customer focused.
We found Blue Wall to be a very good company to work with during this installation. The Blue Wall team were solution oriented, very obliging and delivered on their commitments and the system has operated seamlessly since handover….